Thoughtful management
for your mountain home.

Our focus is revenue strategy, reservations, and guest care. Managed STR adds cleaner, restocking, vendor, urgent-response, and damage-claim coordination. We may also walk through the home periodically when occupancy and our local schedule allow. We do not perform cleaning, repairs, formal inspections, hot-tub care, snow removal, or guarantee personal emergency attendance.

We work with furnished, guest-ready homes in Pine and Strawberry that have reliable internet, remote-access entry, appropriate safety equipment, adequate linens and supplies, and an owner willing to complete required repairs or improvements. Managed STR also requires dependable cleaning and vendor coverage, appropriate replacement inventory, and agreed spending authority for routine expenses. We identify readiness gaps during onboarding and begin management once the agreed requirements are in place.

Yes. With Co-Host Management, your designated cleaner receives automated turnover notifications, while you remain responsible for scheduling, follow-through, and backup coverage. Managed STR can add active scheduling and backup-cleaner coordination within the agreed scope.

The percentages shown apply to lodging revenue after discounts and refunds, before platform and payment-processing fees. Retained cancellation revenue is included; fully refunded reservations and owner stays carry no management fee. Taxes, cleaning fees, refundable deposits, and pass-through costs are excluded. Launch & Optimize is the required $1,500 onboarding package per property for ongoing management, paid $750 upfront and $750 on completion of the agreed launch work. The direct-booking website add-on is $1,500, and the Custom Stay Assistant setup is $500. Together they are $2,000. Launch plus Website is $2,500, a $500 bundle savings; Launch, Website, and Stay Assistant together are $3,000, also a $500 bundle savings.

Yes. Our $1,500 launch package includes our photography, listing creation or optimization, connected booking and calendar setup, and initial pricing. Launch is available only with ongoing management, using the booking, calendar, and pricing systems we manage for the property. A direct-booking website is a $1,500 add-on available only for homes enrolled in ongoing management. It includes standard domain registration and connects to our managed operating system so guests can view current availability, rates, and booking options; owners do not need to provide or maintain a separate booking backend. Hosting, routine website upkeep, standard domain renewal, and periodic featured-review refreshes are included while we manage the property. If management ends, you keep your domain, final website files, property copy, and final edited photos; migration assistance is available separately.

The $500 setup adds a property-specific digital concierge to the website as part of the website add-on for ongoing management clients. It uses owner-approved public information to answer routine questions about the home, policies, amenities, live booking options, local weather, and source-linked events. Questions requiring a decision—such as a promotion, exception, refund, or special request—are directed back to the team. It does not replace emergency services, human judgment, or on-site response. Ongoing assistant maintenance is included while we manage the property.

With Co-Host Management, we personally handle guest messages at any hour as we’re available, but we are not a staffed 24/7 response service and do not guarantee an overnight response time. When a situation requires physical attention, we notify your required owner-designated contact, who arranges the response. A backup contact is recommended. Guests should contact emergency services for an immediate safety emergency.

We handle booking changes and cancellations that follow your agreed policies, and can issue guest credits or refunds within a limit you approve in advance. Exceptions above that authority come back to you. With Co-Host Management, you handle damage inspection, evidence, repairs, and claims. Managed STR adds coordination of cleaner or vendor documentation and administration of insurance or platform claims; you approve repairs and pay anything not reimbursed.

Cleaning, supplies, guest welcome boxes, protection coverage, and approved vendor work remain owner expenses. We coordinate them within the authority you approve, and show actual pass-through costs separately without markup. The payment and reporting arrangement is documented for each property before management begins.

Our current structure begins with a 90-day management commitment after launch, then continues month to month with 30 days’ written notice. If you end management during a prepaid property-specific software term, your final statement includes only the documented, nonrefundable portion that cannot be recovered or used as an account credit.